Privacy Policy

Shravi Technologies Pvt. Ltd. ("ShraviTech", "we", "us") is the data controller for personal data processed through https://shravitech.com and our software services. This Privacy Policy explains what we collect, why, and how we protect it. By using our website and services, you agree to this policy.

Information We Collect

We collect information you provide directly — such as name, email, phone number, organization, and account details — and information collected automatically, such as IP address, browser, device information, and usage data via cookies. For paid services, we collect the information needed to process transactions (see Payments below).

How We Use Your Data

• →To provide, operate, and improve our services.
• →To process payments, subscriptions, and wallet top-ups.
• →To communicate with you about your account, support, and service updates.
• →To detect, prevent, and address fraud, abuse, and security issues.
• →To comply with legal and regulatory obligations.

Payments

Payments are processed by our PCI-DSS compliant payment partner, Cashfree Payments. When you make a payment, your card or payment details are collected and processed directly by the payment gateway; we do not store full card numbers, CVV, or banking credentials on our servers. We receive only transaction status and limited reference information needed to fulfil your order.

Cookies

We use cookies and similar technologies to keep you signed in, remember preferences, and understand usage so we can improve the service. You can control cookies through your browser settings; disabling some cookies may affect functionality.

Sharing of Information

We do not sell your personal data. We share it only with service providers who help us operate (such as hosting, analytics, and payment processing) under appropriate confidentiality obligations, or where required by law, regulation, or legal process.

Data Retention

We retain personal data for as long as your account is active or as needed to provide the services, and thereafter as required to comply with legal, tax, accounting, and dispute-resolution obligations. Transaction records are retained for the periods required under applicable law.

Your Rights

• →Access the personal data we hold about you.
• →Request correction of inaccurate data.
• →Request deletion, subject to legal retention requirements.
• →Object to or restrict certain processing.
• →Withdraw consent where processing is based on consent.

Information Security

We use administrative, technical, and physical safeguards to protect personal data against unauthorized access, alteration, or disclosure. No method of transmission over the Internet is fully secure, but we work to protect your information using industry-standard measures.

Grievances & Contact

For privacy questions or to exercise your rights, contact us at info@shravitech.com. Our Grievance Officer can be reached at grievance@shravitech.com or by post at Shravi Technologies Pvt. Ltd., Tower 7, 508, NCC Urban One, Kokapet, Hyderabad, Telangana 500075, India.